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Founding Product Operations Lead

Arbor

Arbor

Product, Operations
Posted on Jun 20, 2025
Founding Product Operations Lead
Los Angeles (In Person)
Product
In office
Full-time

Arbor is redefining how enterprises extract insights from unstructured data using AI.


Why join Arbor?

  • Build AI-driven technology that delivers instant insights
  • Work alongside top AI innovators and industry leaders
  • Be part of a fast-growing startup backed by top-tier investors


What you'll do:

  • Work directly with the co-founder/COO to drive product development, operations, and customer success strategy
  • Interface directly with customers to understand their needs and challenges
  • Translate customer feedback into product requirements and roadmaps
  • Play an integral part as the voice of the customer throughout the product lifecycle, from new feature ideation to launch and iteration
  • Collaborate with engineering, design, and sales leads
  • Prioritize features based on business impact and technical feasibility


What we're looking for:

  • 2-5 years of experience in consulting, IB, or product management
  • Experience working directly with clients/customers and incorporating their feedback
  • Extremely strong analytical and presentation skills
  • Strong-minded self-starter with conviction to push initiatives forward and challenge the status quo


Our approach:

  • We started Arbor with a deep belief that better workplaces come through listening empathetically, relying on data, and committing to intellectual humility. We practice that philosophy internally as well.
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Req ID: R8