Chief of Staff
Arbor
Operations, People & HR
New York, NY, USA · Los Angeles, CA, USA
Posted on Aug 22, 2025
Chief of Staff
Los Angeles • New York
Growth
In office
Full-time
Arbor turns frontline conversations into executive-grade strategic intelligence. Our AI researcher transforms how enterprises unlock insights from their most valuable asset: internal knowledge.
We're relentlessly focused on solving real problems, and we're determined to become the definitive platform for enterprise operational intelligence. Our team is scrappy, brilliant, and obsessed with building a generational product that matters.
What you will own
You'll be the strategic right hand to our founding team––driving high-impact initiatives, leading enterprise client relationships, and building the foundation that scales us from startup to category leader.
Strategic Partnership & Executive Support
- Work directly with CEO and COO on company-defining strategic initiatives and key decisions
- Own special projects that directly impact growth trajectory and market positioning
- Lead market research to develop growth strategy and refine company messaging
Enterprise Client Success & Growth Execution
- Lead executive-facing interactions with enterprise customers
- Own pipeline accounts, create compelling sales materials, and drive revenue operations
- Execute growth initiatives spanning content, events, and demand generation
- Build frameworks to measure and optimize market positioning
What you will need
- 2+ years in consulting, investment banking, or high-growth startups
- Proven track record of building and scaling strategic initiatives with minimal oversight
- Strong analytical and problem-solving skills with data-driven decision making
- Bias towards action and ability to thrive in ambiguous, fast-moving environments
Who you are
- You are execution-obsessed. You break down complex challenges into actionable solutions and drive them to completion with minimal oversight and laser focus.
- You are infinitely curious. You have an insatiable appetite for learning new domains and skills, especially around AI.
- You thrive in zero-to-one environments. You're energized by ambiguous problems and find clarity where others see chaos, always challenging assumptions along the way.
- You are systems-minded. You naturally think about scale, efficiency, and automation—turning one-off solutions into repeatable processes.
- You embrace risk and intensity. You work hard, have fun doing it, and thrive on the energy of building something meaningful with exceptional people. You take risks and see failure as fuel for learning.
- You are an owner. You're self-directed, accountable, and genuinely excited about the intensity and impact of startup life.
Why join Arbor?
- Exceptional team: We obsess over talent quality. We prioritize working with sharp, ambitious, and thoughtful people who love to work hard and have fun together.
- Speed: We move fast and iterate quickly, which means you'll learn constantly and tackle new challenges that stretch your abilities.
- Constant innovation: We reject "that's how it's always been done" and find creative solutions that others miss.
- Category-defining product: Our AI platform is transforming the way enterprises operate. We're amplifying historically unheard voices to unlock continuous operational intelligence.
- Momentum: We're backed by top-tier investors and trusted by global enterprises who see the transformative value in what we're building.
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Req ID: R15