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Chief of Staff

Arbor

Arbor

People & HR, Operations
New York, NY, USA
Posted on Oct 10, 2025

Location

New York City

Employment Type

Full time

Location Type

On-site

Department

Growth

We are building the AI researcher for the enterprises that power the global economy.

Billions of critical conversations happen every day in manufacturing, retail, logistics, healthcare, and beyond — with customers and employees. Historically, these insights disappear the moment they're spoken.

Arbor turns in-person conversations into executive-grade strategic intelligence. We're signing real enterprise contracts in industries that power the global economy. The opportunity is massive, the problems are unsolved, and we need product-obsessed builders to join on our journey.

More about the role:

You’ll be the strategic right hand to our founding team. Drive company-defining initiatives, lead enterprise client relationships, and build the foundation that scales us from startup to category leader. This is the role for someone who wants to shape a company’s trajectory.

We need someone who can: Work directly with CEO/COO on strategic decisions, own special projects that impact growth, lead executive-facing customer interactions, drive revenue operations, execute growth initiatives, and build frameworks to measure our market positioning. 2+ years in consulting, investment banking, or high-growth startups. Proven ability to build and scale with minimal oversight.

Why Join Arbor:

  1. Huge market, weak competition: Billions of offline conversations happen daily. No one else is solving this for real enterprise.

  2. Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.

  3. Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM. We know how to listen, build, sell, ship, scale— then iterate and accelerate.

  4. Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity.

  5. Product that works: Customers see immediate ROI. Enterprise deals close fast.

Mostly importantly, join for the team. We're A+ players who live our values:

  • Own the outcome: From first idea to customer impact, see it through. No hand-offs, no excuses.

  • Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing.

  • Intellectual honesty: Admit what isn't known, ask uncomfortable questions, and challenge assumptions without fear.

  • Clarity through chaos: Thrive in 0-to-1, high-intensity environments. Move fast but think clearly, turn confusion into direction, ship quality under pressure.

  • Empathy above all: Obsess over customer problems and think deeply about user needs before making any decision.