Edge is looking for a customer-obsessed builder to own Fortune 100 relationships from pilot to renewal, and turn what they hear in the field into product. About Edge & the roleEdge is building the modern stack for commodity risk management by combining AI-driven market intelligence with embedded financial products. We have raised $9M from leading technology investors and are working directly with some of the largest enterprises in the food and agriculture supply chain.You will own the customer relationship end to end for Fortune 100 enterprises across the global commodity supply chain, working with procurement leaders, risk managers, and trading desks managing hundreds of millions in exposure. You will also be the tip of the spear internally, channeling what you hear from customers directly into product and engineering. What you'll do- Own the full customer journey from pilot kickoff through conversion, renewal, and expansion. Watch account health continuously, flag risks early, and surface growth across business lines and teams- Serve as the primary point of contact and thought partner to senior stakeholders including procurement heads, CFOs, Chief Risk Officers, and traders managing large commodity exposures- Get customers talking. Run discovery that goes past the stated requirement into how the work actually gets done, then turn what you learn into product that you and engineering can build- Drive pilot success by setting clear milestones, running structured check-ins, tracking usage, and proactively resolving friction- Lead the operational work of getting Edge embedded inside customer environments, including data access, integrations, and change management- Build playbooks and automations that make the next deployment easier and the customer experience better- Represent Edge at customer sites, industry conferences, and executive briefings across the US What we're looking for- Experience. 3 to 5 years in a customer-facing role in enterprise SaaS or fintech, a commodity trading, risk, or procurement role on the operator side, or a client-facing role in consulting, banking, or private equity- Earns trust. Our customers vary in levels of sophistication and buy in. You win people over through relationship building, follow through, and solving customer problems- AI-first builder. You turn a messy customer problem into a clear product that engineers can build, and you are comfortable prototyping it yourself. You pick up new tools quickly and you enjoy building- Prioritizes under load. There is always more worth doing than you can do. How you choose, and whether what you start gets finished, is most of the job- Proactive. You do not wait to be asked, and you are the most prepared person in the room- Communication skills. You can explain what Edge is worth to a particular desk in terms that land with that person, in a formal review or a hallway conversation- Interest in numbers and commodity markets. You interpret quantitative data comfortably and translate messy customer needs into clear requirements. Curiosity about commodity markets and financial risk; prior exposure to finance or commodities preferred but not required- Pace. Edge is 0 to 1: high ambiguity, high ownership, and a lot of ground to cover. You want to move fast and you hold a professional bar while doing it- NYC-based. Fully in-person when not traveling (5 days/week) Why join us- Unique Opportunity. This role is a rare hybrid of product, customer success, and GTM in one seat. You sit with a customer in the morning and shape what gets built in the afternoon- Exposure. Work directly with C-suite stakeholders and trading desks managing hundreds of millions in commodity exposure at Fortune 100 companies, at the forefront of a category being built in real time- Ownership. Competitive salary, meaningful equity, and real scope from day one on a small team where your work is visible and core to Edge's growth strategy- Momentum. Backing from top-tier investors and active deployments with major enterprises across food and agriculture- Mission. Build a new category at the intersection of AI, finance, and global commodity markets Compensation: $120K to $200K total (cash + equity)Experience level: 3 to 5 years