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Product Designer

Iterable

Iterable

Product, Design
Lisbon, Portugal · Remote
Posted on Wednesday, April 17, 2024

Iterable is the top-rated AI-powered customer engagement platform that helps organizations like Redfin, Priceline, Calm, and Box to activate customers with joyful interactions at scale. With Iterable, organizations drive high growth with individualized, harmonized and dynamic communications that engage customers throughout the entire lifecycle at the right time. Iterable’s data engine, ease of use, and flexible and open architecture makes it the best platform to close the data activation gap by bringing together customer data, ability to design the experiences, deliver them and optimize them. All in one platform. We’ve surpassed $200M in ARR and have raised more than $230M from top-tier investors like Index Ventures, Viking, and CRV. Nearly 1200 companies from over 50 countries around the world rely on us to captivate their many millions of users.

Iterable helps brands unlock growth in the digital era by enabling joyful customer experiences with individualized communications based real-time behavioral data, harmonized cross-channel communications based on customer lifecycle, and dynamic always-on journeys that adapt to customer signals. Our powerful customer communication platform helps marketers manage end-to-end customer engagement programs with enterprise-grade security, compliance and controls for their customers.

Iterable’s momentum grows daily and there has never been a more exciting time to join the team! We’ve been recognized as one of the Best Places to Work - SF for the past five years, recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and we were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

We have a global presence with offices in San Francisco, New York, Denver, and London, and recently expanded our operations to Australia and New Zealand. Iterable’s reach extends worldwide, and we have remote employees across the globe. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our mission, explore our Culture and About Us page.

How you will make an impact:

As a pivotal addition to our expanding team, you'll be one of the inaugural Product Designers in our Lisbon office and will work closely with our teams in the US.

You will help our customers by designing features that allow them to easily create and manage messages for the millions of recipients they communicate with on a daily basis. Your job is to work with a multidisciplinary team of product designers, product managers, engineers, and UX researchers to make our customers' jobs easier, allowing them to connect with their audience in a more meaningful and impactful way.

This role involves working on a diverse range of projects, such as template editors, asset management, and cross-channel campaign management for web, mobile, and email platforms, all working in harmony to amplify our customers' creative potential.

One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. Note: Please kindly submit your resume in English. Thank you!

You'll get to:

  • Collaborate across time zones with product managers, engineers, and UX researchers to enhance our product offerings, ensuring an intuitive, impactful user experience
  • Drive the design process from ideation to execution, employing your expertise to develop solutions that address complex problems while meeting the needs of our diverse user base
  • Engage in all facets of design work, from UX research and discovery to prototyping and high-fidelity visuals, ensuring that every design decision contributes to our overarching goals
  • Elevate the design standard within the team, providing constructive feedback and sharing insights that foster a culture of excellence and continuous improvement

We are looking for people who have:

  • 2-3 years working in UX and product design roles
  • 2-3 years of experience shipping SaaS product or similar
  • A passion for creation tools—think website builders, photos card editors, design tools
  • Strong visual design sensibilities, with a passion for creating consumer grade enterprise products
  • An interest in the opportunities and challenges of designing for a complex product—from broad strategy and systems thinking, to a smaller scale, component-specific UI design
  • Empathy for the variety of our customers, engineers, and internal stakeholders that we work with on a day-to-day basis
  • Strong organizational skills, capable of leading projects with precision and efficiency
  • Excellence in asynchronous communication, adept at articulating ideas and collaborating effectively across different time zones
  • Passion for learning and always improving yourself and the team around you
  • Must be fluent in written and verbal English

Bonus points:

  • Experience in a fast-paced startup environment
  • Experience with marketing, email, push or SMS software
  • Experience working with a B2B SaaS company, designing and building tools that help people be better at their jobs

Perks & Benefits:

  • Competitive salaries & meaningful equity
  • Medical Insurance
  • Life/Risk Assurance
  • Meal Allowance: 8.55€ per day
  • Balance Days (the first Friday of each quarter is a company holiday)
  • Paid Sabbatical
  • Paid Annual Leave (22 days)
  • Complete laptop workstation

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.