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Description

Manager, Software Engineering

About CloudBees

CloudBees enables enterprises to deliver scalable, compliant, and secure software, empowering developers to do their best work.

Seamlessly integrating into any hybrid and heterogeneous environment, CloudBees is more than a tool—it's a strategic partner in your cloud transformation journey, ensuring security, compliance, and operational efficiency while enhancing the developer experience across your entire software development lifecycle. It allows developers to bring and execute their code anywhere, providing greater flexibility and freedom through fast, self-serve, and secure workflows.

CloudBees supports organizations at every step of their DevSecOps journey, whether using Jenkins on-premise or transitioning software delivery to the cloud. We’re helping customers build the future, today.

About the Role

CloudBees is hiring a Software Engineering Manager to lead our Productivity Engineering solutions! This is an excellent opportunity to join CloudBees' product development team, working with some of the best and brightest engineers and technical product managers while developing your skills and advancing your career within an innovative and progressive technology company.

In this role, you will lead a team of highly talented individuals chartered to accelerate CloudBees' ability to deliver faster and higher-quality software, as well as empowered self-service capabilities, across the business.

This position is an expert engineering manager making decisions that impact the entire CloudBees Product Suite.

What You’ll Do

As an Engineering Manager, you will be the functional management point of contact for your assigned staff of engineers.

THE IDEAL CANDIDATE IS:

…a good people manager. Building, motivating, and mentoring a world-class software engineering team is the most important part of this role. You should have a proven track record in attracting, hiring, and retaining top talent and excel in day-to-day people and performance management tasks.

• You will manage and lead an engineering team comprising front-end, back-end, and full-stack software engineers.
• You will serve as an escalation point for issues, concerns, and conflicts.
• You will continuously promote the efficiency, effectiveness, and happiness of engineers. A key strength is the ability to quantify and celebrate value delivery.
• You will ensure engineering team goals are accomplished effectively and in accordance with all necessary guidelines.
• You will coach, mentor, guide, and develop team members to motivate, retain, and grow them within the organization.
• You will participate in leadership meetings and work cross-functionally; build strong relationships with stakeholders.
• You will regularly meet with your staff for career development, employee engagement, and mentoring and coaching discussions.
• You will assist employees in preparing performance goals, provide career mentorship to employees, and counsel employees on their performance as needed.
• You will coordinate with talent acquisition, human resources, and senior Engineering functional staff on staffing, recruiting, training, preparing and delivering performance evaluations to employees, evaluating/recommending employees for promotions, evaluating salaries, and coordinating on potential adjustments.
• You may be required to work with senior Engineering functional staff and Human Resources Business Partners to mediate and resolve personnel issues.

…technically and operationally credible. You will regularly take part in deep-dive troubleshooting exercises and drive technical post-mortem discussions to identify the root cause of complex issues. The ideal candidate has experience as a software or systems engineer.

• You will mentor the teams on technical discovery and decision-making.
• You will advocate for technical best practices to deliver innovative, evolutionary, high-quality solutions to our customers.
• You will stay abreast and encourage the use of relevant tools, technologies, and development practices.
• You will participate in product issue testing, failure root cause analysis, and resolution.

.. a strong project manager. The successful candidate will lead the creation of tools and processes to increase engineering productivity.

• You will define a team composition to enable the team to solve its own problems and deliver.
• You will perform future software, staffing, & tool planning.
• You will work with multiple CloudBees internal teams to drive efficiency and self-service capabilities.
• You will mentor and assist the teams to plan, prioritize, and manage workloads to ensure optimum delivery/service level to customers & stakeholders.
• You will mentor team members on how best to collaborate and drive execution with our stakeholders, with a focus on streamlining processes.
• You will interact frequently with our leadership team and act as a leader/liaison for your team.

This position reports to the VP, Engineering, and will play a key role in accelerating our delivery of our solutions and value to our customers.

This position requires a dedication to ethics and integrity, and the capability to innovate in a fast-paced industry.

What the Role Requires

• 2+ years of demonstrated success in leading/managing engineering teams and software development projects
• 10+ years of hands-on experience in software engineering, with high proficiency in problem-solving
• 5+ years of software development in a technical leadership capacity
• 5+ years of experience building complex software systems that have been successfully delivered to production in a CI/CD delivery environment.
• Experience with our tech stack or equivalent: Kubernetes, Helm, Java, Docker, AWS, GCP, Jenkins. Golang is a plus.
• DevOps enthusiast with a passion for modern software development practices, including agile, continuous integration and continuous delivery, containerization, outcome-driven development, and iterative development
• Capable of resolving escalated issues arising from support or operations and requiring coordination with other departments
• Incredible problem-solving abilities
• Ability and willingness to grow alongside our organization by learning new technologies and languages.
• Ability to work autonomously
• Excellent understanding of all aspects of software development, project management, quality assurance, and customer advocacy
• Advocate for modern software development practices, Lean, and Agile thinking.
• Inspire an atmosphere of feedback, continuous improvement, and knowledge sharing.
• BTech/BE degree in Computer Science or related field
• Strong English verbal and written communication skills, and demonstrated technical leadership

We’re invested in you!

We offer generous paid time off to allow our employees time to rest, recharge and to be present with family and friends throughout the year.At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.

CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem-solving and better solutions for our customers and their businesses.

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process.

Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com

We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/.

In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en

Some signs of a recruitment scam:

• Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com”
• Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work.
• If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact.
• You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”.
• You are asked for cell phone account information.
• You are asked to cash a check for “equipment” prior to start.
• You are offered a job offer immediately or without an interview.