Employment Type: Full-time

Location: London (Hybrid – office presence 2x/month)

About Shop Circle

Shop Circle is one of Europe’s fastest-growing software groups, backed by tier-1 global investors. Our portfolio of B2B tools powers more than 120,000 businesses worldwide. We acquire and scale technology companies across the globe, with a strong focus on software and AI.

The Role: HR & Payroll Administrator

We’re looking for a hands-on HR & Payroll Administrator to keep our people operations running smoothly across the UK, Italy, and Canada. This role blends HR administration, payroll coordination, and benefits management. You’ll be the first point of contact for employee queries, ensuring our team members have the support they need at every stage of their journey with Shop Circle.

This is an opportunity for someone detail-oriented, proactive, and eager to grow within a fast-scaling business.

What You’ll Do

• Support the employee lifecycle, including preparing contracts, promotions, onboarding, probation tracking, and processing leavers.
• Maintain accurate employee records in our HRIS (HiBob), including holiday, absence, time and attendance, and business unit assignments.
• Coordinate monthly payroll changes and liaise with payroll providers to ensure accurate and timely processing.
• Administer employee benefits including pensions, healthcare, and other schemes.
• Manage company equipment allocation and returns (laptops, mobile phones, and items leased via Deel).
• Liaise with Employer of Record (EOR) providers to ensure employee details, benefits, and payroll information are up to date.
• Support onboarding and integration of employees from acquired companies.
• Assist with recruitment administration (posting roles, interview scheduling, background checks).
• Support management of contractors, including checking hours, collecting invoices, and maintaining accurate records for finance/payroll.
• Act as the first point of contact for employee HR queries.
• Provide HR and payroll reporting as needed, supporting audits and compliance requirements.

What We’re Looking For

• 3+ years of HR administration experience, with exposure to payroll processes.
• Degree desirable.
• CIPD qualification (Level 3 or above) or working towards it is desirable. We will support further study and development.
• Knowledge of UK employment law; European or international HR experience is an advantage.
• Experience using HR systems (HiBob or similar desirable).
• Highly organised with excellent attention to detail.
• Strong communication skills and the ability to handle confidential information with discretion.
• Comfortable juggling multiple tasks across different hubs.

Why Join Us

• Be part of a dynamic international business with real career progression opportunities
• Gain exposure to HR and payroll processes across multiple countries
• Hands-on role with tangible impact on our people’s experience
• Competitive salary and benefits, with support for further professional development

If you’re ready to bring your skills to a role with real impact and international reach, we’d love to hear from you.